Secure Capture
DataDivider’s Secure Capture delivers a payment link via SMS, Email, Chat or any other Social Media platform. Through this simple communication of a URL, customers are easily re-directed to a secure online payment page where they may enter their card details. For attended channels, agents are provided a visualization of this payment page and can monitor the customer’s progress, keystroke by keystroke, without any sensitive Personally Identifiable Information (PII) or CHD being exposed to the agent. The picture below shows the step by process of sending the payment link, the customer receiving the SMS, opening the link and the secure payment page.
Figure 1: DataDivider’s Secure Capture provides a URL Payment Link
As the customer enters their payment details, as shown below, the agent can monitor their progress.
Once CHD has been secured, DataDivider’s Secure Capture processes this data without bringing the merchant into PCI DSS scope. Secure Capture supports a multitude of payment application integration techniques, all maintaining the aforementioned descoping, including but not limited to:
Application hosting
PSP Virtual Terminal
Web thin client
Server and Client
Tokenization
PSP
Codeless integration
Benefits of DataDivider’s Secure Capture
Facilitates 3-D Secure
Liability shift from merchant to issuer
Reduction of charge backs
Reduced transaction rates
Full PCI DSS de-scope
Codeless Integration into Payment Applications
Aligns to merchant’s PSP and tokenization strategies
Fraction of cost of DTMF tone masking
Provides customers with a familiar and proven secure method of sharing card details
Allows for automated secure population of card details from customer device wallets
Provides agents with secure visualization of card data capture process to assist customers